Key points
- Done-for-you: we build, train and tune each AI employee for your business
- Always discloses it's a virtual assistant and never pretends to be human
- Contacts only people who reached out first or opted in
- Flexible pricing, quoted on a call
What does Arifwork do?
We build AI employees that do the front-desk work small businesses can't keep up with. They answer missed calls, texts and chats in seconds, ask the right questions, book the job into your calendar, send reminders and hand you the conversations that need a human.
There are three roles today:
- Ava, the AI Missed-Call Receptionist. Calls back every missed caller within seconds, answers questions and books them in. See how the AI receptionist works.
- Max, the AI Text & Chat Sales Rep. Answers texts, website chat, Instagram and Facebook messages instantly, qualifies the lead and books it. See speed-to-lead follow-up.
- Remi, the AI Follow-up & Retention Rep. Sends check-ins, review requests, no-show nudges and win-back offers. See review requests and win-back.
How do you build each AI employee?
Every AI employee is set up for one business. We don't hand you a blank platform.
- Map the leak. On a 20-minute call we look at where calls, texts and leads go unanswered today.
- Train it on your business. Services, prices you're happy to share, service area, hours, booking rules, tone of voice, and when to hand off to you.
- Wire it in. Your existing phone number, business texting, web chat, calendar and tools such as Google Calendar, Outlook, Calendly, Slack or anything on Zapier.
- Register texting. US carriers require business texting numbers to be registered (A2P 10DLC). We handle the paperwork.
- Go live and tune. Calls are usually live in about a week; texting follows once carriers approve the registration, which can add a week or two. We review real conversations and tighten the answers.
What rules do our AI employees follow?
An AI employee speaks for your business, so it has to be honest and careful. These rules are built in:
- It introduces itself as your business's virtual assistant and never pretends to be a person.
- It only calls or texts people who contacted you first or agreed to hear from you, and every text includes a way to opt out (reply STOP).
- It respects quiet hours and logs consent, so you have a record.
- When calls are recorded, it says so at the start of the call.
- It hands off to a human for complaints and anything outside its training. It doesn't treat emergencies differently yet, so keep your emergency line listed for those.
- Your customers' conversations are used to run your AI employee, never to train shared models. You can ask us to export or delete them.
For the legal background, read is it legal to use AI to call and text customers?
Who do we work with?
US small and mid-sized businesses that live on calls and bookings: HVAC, plumbing, roofing, auto repair, salons, fitness studios, real estate, agencies and law firms (intake and scheduling only).
We don't currently work with dental, medical, med spa or other healthcare practices, because those conversations need HIPAA safeguards we don't offer yet.
How much does it cost?
Pricing is flexible and quoted on a call once we know which role fits and how many conversations it will handle. For market context, see how much an AI receptionist costs, or estimate what missed calls cost you today with the missed-call revenue calculator.
Frequently asked questions
Is Arifwork software I set up myself?
No. Arifwork is done-for-you: we build, train, connect and tune your AI employee, then keep improving it from real conversations.
Where does Arifwork operate?
We work with businesses in the United States, and our AI employees talk and text in English or Spanish.
How do I reach a person at Arifwork?
Email arif@arifwork.com or book a demo call from the contact page. We reply within 48 hours.